STORE.BISTUDIO.COM TERMS AND CONDITIONS

In these Terms and Conditions:

"Seller", “We”, “Us” means Bohemia Interactive a.s.
"Customer", “You” means the person, company or institution that buys or agrees to buy goods or services from the Seller or otherwise uses the Site.
“Site“ means store.bistudio.com website including its alternative domain names
"Goods" means the products offered to be purchased on the Site

Third party information

Any links to other sites are provided under the belief that the information they show will benefit our visitors; the sites and the contents themselves should not be looked upon as specifically endorsed by us. As the content of sites that we link to is beyond our control we cannot take any responsibility for the content and activities of those sites; anyone visiting external links from the Site does so at their own risk. Similarly, we cannot take any responsibility for the content or activities of the sites that contain links to the Site.

Copyright, authors' rights and database rights

All content included in or made available through the Site, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of or licensed to the Seller and is protected by international copyright, authors' rights and database right laws.  You may not use any content from the Site without our express written permission.

Copyright infringement

If you believe that any information or content owned by you has been used on the Site in a manner that constitutes copyright infringement, please send us an e-mail at support@bistudio.com stating what is being infringed and where it is located on the Site.

Billing, Payment And Other Subscriptions

All purchases are payable in advance and are not refundable in whole or in part, regardless of the payment method, except as expressly set forth in these Terms and Conditions.

The Law of August 14th 2000 on electronic commerce applies to all purchases. That means that you have the right to withdraw from a purchase transaction without charge and without giving any reason within 7 days following receipt of order confirmation. This does not apply to audio or video recordings or computer software which were unsealed or downloaded by the Customer or for the provision of services if performance has begun.

Refund Policy

In exceptional cases we may, at our discretion, choose to refund the purchase to the Customer. If you feel qualified for a refund, please contact us via e-mail to support@bistudio.com.

Refunds may only be offered, if the purchased Game has not been activated or the Game activation key has not been disclosed to you by e-mail or this Site. Refund requests may be found reasonable also due to special circumstances.

Please note, that refunds will not be issued due to your dissatisfaction with Goods or if your computer does not meet a game’s stated minimum requirements.