Terms of Service

STORE.BISTUDIO.COM TERMS AND CONDITIONS

In these Terms and Conditions:

"Seller", “We”, “Us” means Bohemia Interactive Publishing S.à r.l.
"Customer", “You” means the person, company or institution that buys or agrees to buy goods or services from the Seller or otherwise uses the Site.
“Site“ means store.bistudio.com website including its alternative domain names
"Goods" means the products offered to be purchased on the Site

Third party information

Any links to other sites are provided under the belief that the information they show will benefit our visitors; the sites and the contents themselves should not be looked upon as specifically endorsed by us. As the content of sites that we link to is beyond our control we cannot take any responsibility for the content and activities of those sites; anyone visiting external links from the Site does so at their own risk. Similarly, we cannot take any responsibility for the content or activities of the sites that contain links to the Site.

Customer information and Privacy policy

You agree that any information you provide us, including without limitation any information you provide when you register on the Site, purchase a product, or contact us, shall be accurate and truthful.

Privacy is an issue that we know is important to you and therefore it is very important to us as well. Any information that we receive from you is treated with the strictest confidentiality. Any information we collect about our Customers will be used for the sole purpose of helping us to serve you better.

It is necessary to register on the Site in order to purchase the Goods and to keep track of your purchases. You may be sure that we will never disclose this personal information to a third party without your consent, with the exception of suspected credit card fraud or other malicious activity. In accordance with our agreements with the credit card companies, in order to prevent these activities, we may share some of your personal information with the authorities if they need them for the purpose of their investigation.

You agree that we are allowed to share your personal information with Bohemia Interactive a.s. for the purpose of operating a unified login system for Bohemia Interactive websites (http://profiles.bistudio.com).

We store only the personal information you enter during registration (or which you later updated in your account settings on the Site). We do not store credit card numbers and related information about our customers.

All personal data is protected from disclosure to and use by third parties, and used only for the delivery of purchased Goods and communication with the customer as governed by the European directive 95/46/EC, as amended.

Copyright, authors' rights and database rights

All content included in or made available through the Site, such as text, graphics, logos, button icons, images, audio clips and data compilations is the property of or licensed to the Seller and is protected by international copyright, authors' rights and database right laws.  You may not use any content from the Site without our express written permission.

Copyright infringement

If you believe that any information or content owned by you has been used on the Site in a manner that constitutes copyright infringement, please send us an e-mail at support@bistudio.com stating what is being infringed and where it is located on the Site.

No Warranty

THE SITE AND THE CONTENT PROVIDED IS TO BE CONSIDERED AS IS, OR AS IS REASONABLY AVAILABLE. WE OFFER NO WARRANTY OR GUARANTEE OF COMPLETION OR ACCURACY OR EXPEDIENCY AS IS APPLICABLE UNDER THE RELEVANT LAW. WARRANTY OF OWNERSHIP, TITLE, CAPABILITY FOR A SPECIFIC PURPOSE AND NON-LEGAL INFRINGEMENT IS EXPRESSLY DISCLAIMED. ACCESS TO THE SITE IS NOT GUARANTEED TO BE A CONSTANT. CUSTOMERS DOWNLOADING OR IN ANY OTHER WAY OBTAINING ANY CONTENT OF ANY KIND FROM THE SITE DO SO AT THEIR OWN RISK AND CUSTOMERS WILL THEMSELVES BE RESPONSIBLE FOR ANY DATA LOSS OR OTHER DAMAGE THAT IS A SUBSEQUENT CONSEQUENCE OF ANY DOWNLOADING OR OTHER ACTIVITY ON THE SITE. THE LAWS OF CERTAIN COUNTRIES, REGIONS, PROVINCES, STATES OR COUNTIES MAY NOT ALLOW THE DISCLAMATION OF CERTAIN ELEMENTS OF FUNDAMENTAL WARRANTY RESULTING IN PORTIONS OF THE ABOVE NOT APPLYING TO THE VISITOR. THEREFORE THE WARRANTY APPLIED IS LIMITED TO THAT WHICH IS PERMISSIBLE UNDER ANY AND ALL APPLICABLE LAW.

Limitation of Liability

USE OF CONTENT PROVIDED BY US, OR BY THE SITE OR USE OF THE SITE ITSELF IS DONE SO SOLELY AT THE SPECIFIC RISK OF THE CUSTOMER AS IS ULTIMATELY APPLICABLE UNDER THE RELEVANT LAW OF THE COUNTRY, STATE, PROVINCE OR COUNTY OF THE CUSTOMER. THE PROVIDERS OF ALL CONTENT ON THIS SITE SHALL BEAR NO RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES OF ANY KIND INCURRED FROM THE USE OF THE SITE. WE SHALL ALSO BEAR NO RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES OF ANY KIND INCURRED FROM THE USE OF THE SITE. WE AND THE PROVIDERS OF CONTENT SHALL ALSO BEAR NO RESPONSIBILITY FOR ANY DAMAGES OR COSTS INCURRED THROUGH ACCESS OF THE SITE AS IS ULTIMATELY APPLICABLE UNDER THE RELEVANT LAW OF THE COUNTRY, STATE, PROVINCE OR COUNTY OF THE CUSTOMER.

THE EXTENT OF THE SELLER'S LIABILITY TO THE CUSTOMER FOR ANY DEFAULT OR BREACH HOWSOEVER ARISING SHALL IN NO CASE EXCEED THE INVOICE VALUE OF THE GOODS AND THE SELLER SHALL IN NO CIRCUMSTANCES WHATSOEVER BE LIABLE TO THE CUSTOMER OR TO THIRD PARTIES IN RESPECT OF ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE.

Billing, Payment And Other Subscriptions

All purchases are payable in advance and are not refundable in whole or in part, regardless of the payment method, except as expressly set forth in these Terms and Conditions.

The Law of August 14th 2000 on electronic commerce applies to all purchases. That means that you have the right to withdraw from a purchase transaction without charge and without giving any reason within 7 days following receipt of order confirmation. This does not apply to audio or video recordings or computer software which were unsealed or downloaded by the Customer or for the provision of services if performance has begun.

Refund Policy

In exceptional cases we may, at our discretion, choose to refund the purchase to the Customer. If you feel qualified for a refund, please contact us via e-mail to support@bistudio.com.

Refunds may only be offered, if the purchased Game has not been activated or the Game activation key has not been disclosed to you by e-mail or this Site. Refund requests may be found reasonable also due to special circumstances.

Please note, that refunds will not be issued due to your dissatisfaction with Goods or if your computer does not meet a game’s stated minimum requirements.

Termination and Limitation of Access

The right to access our Site or use our services is strictly held by us and we reserve the right to remove or limit your access to the site or the access to the services of our Site for any or no reason.

Severability

Should any or all terms or provisions be considered illegal or unenforceable by an appropriate and agreed court or jurisdictions then the terms or provisions shall be amended as much as is necessary to retain their intent whilst making them enforceable. If amendment is not possible then the specific terms of provisions which are beyond agreement shall be removed whilst retaining in full force all other provisions or terms of use.

Miscellaneous

These Terms and Conditions form the complete agreement between you and the Seller regarding usage of and access to the Site, the information on the Site and the content, products and services offered by the Site. This agreement shall supersede any and all previous agreements of any nature between you and us regarding and respecting the Site, or products or services offered by the Site.

We reserve the right to make changes to these Terms and Conditions at any time. You will be subject to the Terms and Conditions at the time during which you are using the Site. 

These Terms and Conditions are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg.